Blog and news

11/12/2024

7 Strategic benefits of implementing Salesforce’s Agentforce

According to Goldman Sachs Research, artificial intelligence (AI) increases work productivity by an average of 25%. Generative AI, in particular, can boost productiv…

5 Ways companies can leverage Agentforce to achieve personalisation at scale

Consumers expect personalised experiences at every touch point and across all channels. Providing them with intuitive interfaces, tailored interactions, and product …

10/12/2024

This is the season for joy, gratitude, and looking forward to the new year.

Thomas Johanson CEO, Fluido   Dear Friends, We have entered the season of joy and gratitude and are looking forward to the new year. In the spirit of the season…

03/12/2024

Agentforce 101: build custom AI agents tailored to your business needs

AI is disrupting entire industries, from healthcare and education to manufacturing. For example, Salesforce’s Agentforce enables enterprises to automate nearly…

28/11/2024

Detour or Highway – how to build partnerships for a successful Salesforce journey?

The million dollar questions are: How does one as a company  avoid the pitfalls and build a partnership that works? What are the key success factors to focus on? Ba…

27/08/2024

Uncovering Dreamforce: maximise your experience at the Salesforce conference with our tips

Each year, Salesforce enthusiasts and professionals gather worldwide to attend Dreamforce, the main event in the Salesforce ecosystem. With its power-packed sessions…

20/08/2024

Dreamforce 2024: plan your agenda

Dreamforce is bigger and better than ever, with over 1,500+ sessions packed full of innovation and insights. Salesforce recently published the Dreamforce sessions ca…