20/04/2021
Elena King: Joining Fluido was like coming home
Elena King works as Team Lead and Business Consultant at Fluido. After relocating from the UK to Sweden, she now lives and works in Stockholm. Elena currently works …
Read Article15/04/2021
Harnessing Omni-Channel Routing for better customer experience
The Omni-Channel Routing feature of Salesforce has been evolving over the years to allow cases to be assigned to the correct agent. Being able to direct cases to a s…
Read Article14/04/2021
Fluido strengthens its presence in Sweden
Fluido is delighted to announce the promotion of Daniel Zetterberg to Country Lead for Sweden, following the retirement of Dick Andersson. Daniel has been with Fluid…
Read Article13/04/2021
Fluido gains membership of ServiceMax’s Partner Xcellence program
The partnership is a natural continuation of the extensive cooperation between Fluido and ServiceMax in the past and will continue to add value to Fluido’s custome…
Read Article01/04/2021
Fluido achieves Salesforce Expert Navigator distinction for delivering expertise in Experience Cloud
Today, everyone and everything is becoming smarter and more connected than ever before. To help customers succeed, Fluido has achieved an Expert Navigator distincti…
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