Blog and news
04/10/2023
A gift of a complaint
Recently, I read a success story from TUI regarding customer experience that stated: “A complaint is a gift that should be well received, not treated like it is un…
Read Article02/10/2023
Winter 24- custom error message using Record Triggered Flow
Use Case :- Universal Containers has implemented CPQ & they are heavily using Quote Line Groups so that the Sales Rep can categorise the quote lines based upon t…
Read Article21/09/2023
Drive business transformation with positive motivation
I heard recently how an experienced corporate leader argued that fear is the best motivation for transformation. Even though he meant his argument provocative, chall…
Read Article28/08/2023
Fluido’s top picks for Dreamforce 2023
Salesforce recently published the Dreamforce sessions catalogue. Our Salesforce experts were keen to dig into its endless learning possibilities. And so this post wa…
Read Article22/08/2023
Unleash the power of Generative AI with Salesforce
I love the quote by Antoine de Saint-Exupery “A goal without a plan is just a wish”. The success of every project is based on a solid view of why, what and how t…
Read Article15/08/2023
San Francisco, here we come!
It’s the time of the year again- the largest Salesforce annual event, Dreamforce, is around the corner! Our team of Superheroes is getting ready for the journey to…
Read Article14/07/2023
The rise of the intelligent manufacturing metaverse: Unveiling the power of digital twins and digital threads
Digital transformation (DX) is a top priority for enterprises worldwide, shaping entire industries. Financial analysts estimate that global DX spending will reach $3…
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