Blog and news
15/06/2023
Is digitalisation a driver for sustainability?
Organisations worldwide are transitioning to a digital-first mindset, deploying technologies like machine learning, artificial intelligence (AI), and the Internet of…
Read Article03/06/2023
How to use Salesforce Knowledge in customer service
Knowledge articles can be, for instance, FAQ articles, a list of product ingredients, product descriptions, how-to, step-by-step instructions, and many other types o…
Read Article04/05/2023
The German tour kicks off: Fluido at the Salesforce World Tour Essentials in Munich
Once again, the Salesforce World Tour Essentials in Munich offered a great opportunity to network with other industry experts and customers and to discuss the latest…
Read Article20/04/2023
What does the new Salesforce Education Cloud mean for education institutions?
As with any new product innovation, there is a lot of excitement around the reveal and a bit of worry as well. What does the new product mean for institutions alread…
Read Article04/04/2023
How to get started on CPQ
CPQ is the first step to a full quote-to-cash process: it allows you to put together products and services and their associated pricing as a technically and commerci…
Read Article5 company functions that benefit from CPQ
The buying cycle begins when a customer requests a sales proposal and ends when the seller receives the revenue from that sale. Configure–Price–Quote (CPQ) and Q…
Read Article30/03/2023
“From the very beginning, it was clear that we put people first”
Fluido has received outstanding results in their development of well-being at work. The success is based on innovative services, smart prevention and modern cooperat…
Read Article