Blog and news
09/12/2022
Study your data
Like any other organisation, education institutes benefit from understanding their customers, i.e. students, better. Today, modern analytics tools can offer sophisti…
Read Article17/11/2022
Empower your employees for frictionless customer service
Customer service has become a differentiator for companies. The need to meet customer expectations while doing more with less has heightened in the last few years. A…
Read Article18/10/2022
Creating a Connected Experience for Students
Salesforce has just come out with the Third Edition of their annual Connected Student report. It’s a study from 2.600 students and staff from around the world,…
Read Article17/10/2022
The great reunion
There is a first for everything, and so was my trip to Dreamforce 2022. I have heard about this great conference throughout my years in the IT-Industry, and finally,…
Read Article06/10/2022
“Working at Fluido is truly fun”
Greg Anderson is an American expat, originally from Boston but currently enjoying a life of lagom in Stockholm as a Swedish citizen. He works as a Senior Business Ad…
Read Article03/10/2022
My Dreamforce 2022 top picks for education industry part 2: Slack
I must confess I do really like Slack. I use it in my daily work and I find it a great improvement on how work used to be before Slack. I hear many tout Slack as the…
Read Article28/09/2022
Employee experience as a fuel for innovation
In the previous blog post, we showed how happy employees could improve the customer experience. In this article, we concentrate on creating a culture where people ar…
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