10/08/2020
Completing the Funnel-View: Enriching your Salesforce Data with Marketing Insights
Those familiar with the Salesforce ecosystem are aware that Salesforce Einstein Marketing Analytics includes a robust toolkit for analysing your Salesforce data that…
Read Article14/05/2020
4 tips for data driven marketing automation
1. The importance of gathering data Email marketing is proven to be an important tool in customer retention, especially when done correctly. Just sending out a bunch…
Read Article21/05/2019
Here is the problem: Silos prevent excellent customer experiences
Which silos can you identify? ‘Silo effect’ is a business term that refers to a situation where information is not adequately shared throughout an organisation b…
Read Article25/04/2019
The customer journey stages we tend to forget
Customer journeys: Too complex to follow? ‘Customer journey’ is a term used to describe the customer’s experiences throughout the lifecycle of a customer relat…
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