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Stockmann: a foundation for transformation

Siloed data, complex infrastructure In 2016, Stockmann began to evaluate better ways to engage and serve its customers. Rather than investing in multiple separate so…

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Dinair Clean Air: Fluido has innovative out-of-the-box thinking

An important part of the operations is real estate mapping that is done at the customer’s site. “The mapping lists all the ventilation units and suitable fil…

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St1: Customer experience and customer satisfaction in the new digital era

The Challenge St1 had quickly grown organically and through acquisitions. Since the growth has been so fast the organization and customer systems became siloed. It w…

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