Agentforce: Salesforce-powered AI agents

Take your Salesforce solution to the next level with Agentforce.

Transform your Business operations using Salesforce’s state-of-the-art AI tools. Whether your goal is to increase revenue, cut costs or enhance your operations with Agentforce, we here to help you hit the ground running and get the most of your investment.

What is Agentforce?

 

Agentforce is Salesforce’s answer to the industry-reshaping AI trends, which have been rising since the popularisation of LLMs in late 2022. It is a digital labour platform that allows businesses to develop and deploy their own AI Agents, which can tackle complex challenges in practically all business areas that you would typically find within Salesforce.

Agentforce can:

  • Act as a 24/7 Customer-facing Agent, resolving customer enquiries and taking action
  • Help your Sales team perform their best by being their trusted Copilot in their day-to-day activities, from Prospecting to Quoting.
  • Be a decision-making force behind complex automated processes such as order handling, billing, payments and more.
  • Create personalised marketing content and engage your leads in a proactive manner 

…. amongst many more use cases.

Fluido's Agentforce Expertise

Fluido has been a long-standing leader in the Salesforce space in Europe and with the introduction of Agentforce, we have had the aim of ensuring we can combine our existing Salesforce expertise with the latest technology available, thus our AI Practice was born in 2023. Since then, we have adopted an internal AI-first policy with over 200 Certified AI Associates and over 45 Certified AI Specialists. Our clients have trusted us to guide them into this new and exciting future, where we have delivered Sales, Service, Marketing, Analytics, Retail and eCommerce Agentforce solutions across our key industries.
  • 45+ Certified AI Specialists
  • 15+ Agentforce projects
  • 300% Growth of AI practice since 2023
  • + Bespoke and pre-built solutions available

How we help you succeed

Fluido follows a structured yet flexible approach to ensure a smooth and impactful Agentforce implementation. Our methodology includes:

Discovery & AI Readiness Assessment

We will first examine your existing processes, data, and business goals to identify quick wins and determine a long-term AI Strategy. This will lay the groundwork for future development and give you a sense of your organisation’s AI readiness.

Solution Design & Customisation

Fluido will design a solution that truly works for you and considers the particularities of your business processes. During this phase, we can also establish our project KPIs and a framework to prove the ROI of our Agentforce project.

Implementation & Development

Fluido’s extensive experience in both Salesforce and Salesforce allows us to deliver a truly best-in-class solution for your Agentforce implementation that incorporates many of the processes and automation you might already have inside Salesforce.

User Training & Change Management

Adopting is key to getting value from your Agentforce investments like any technology. We have created a dedicated framework to ensure training and change management are handled during our Agentforce solution design and implementation.

Ready to take the next step?

Join a free 2-hour consultation with Fluido’s AI experts on how to get started with Salesforce’s Agentforce solutions. Fluido is a trusted partner by many of the largest companies in the sector and at the forefront of AI adoption.